Odyssey Support Program
Helping OEMs Through the Entire Product Lifecycle
The future of your company is riding on your product development strategy and
the success of its implementation. General Optics’ Odyssey OEM Lifecycle Support
program will help insure your success. It spans the 4 major phases from the
initial concept development, to design and prototyping, through manufacturing
ramp up. General Optics will stand by you every step of the way. 
A Complete Portfolio of Services to Help You Every
Step of the Way
Developing new OEM systems can seem like an impossible journey filled with
wrong turns, roadblocks and risks. Yet, the future of your company is riding
on these decisions. General Optics’ Odyssey OEM Lifecycle Support program will
help insure your success. It is a comprehensive set of support tools and services
that complement our state-of-the-art optical components. It spans the breadth
of a product lifecycle, from the supplier selection process, through design,
manufacturing and technical support. The Concept Phase
Form, Fit, Function and Lifecycle Support
General Optics’ Rapid Customer Response (RCR ) group is a team of experienced
application engineers with in-depth knowledge of ultra precision optical components. You
will benefit from their expertise throughout your product’s lifecycle. The
process starts with consultation and technical assistance during the initial
concept phase. Substantive discussions on technology, form, fit and function
will address your component requirements. Once agreement on the concept phase
has been achieved, the Odyssey Support program progresses to the Design Phase.
Applications Consulting
- Web-Based Interactivity
- Product Specifications
- CAD Drawings
- Configuration Guides
- Technical Consulting
- Telephone & WWW Support
Odyssey Support Program
OEM Design Support:Customization, CTE, Tolerances
As we proceed to the Design phase, our applications engineers will work with
you on prototype development. They are capable of creating custom solutions
rapidly, to meet your engineering time line. Often, standard products can be
modified quickly to create customized optics that meet your exact performance
benchmarks. Following completion of the design phase and prototyping, the process
initiates manufacturing ramp up.
OEM Design Support
- Customization, CTE, Tolerances
- Rapid Customer Response
- Rapid Prototyping
- Customization Services
- Design for Performance Advisories
- Design for Manufacturing Advisories
Factory System Build Support
Installation, Alignment, Training
Once the design has been completed and system performance has been characterized,
we provide all the required services to help you ramp up for volume production,
quickly. This includes JIT/Kanban strategies to maximize your productivity
while minimizing your inventories.
Factory System Build Support
- General Optics Quality Program
- General Optics Supplier Program
- E-Commerce Program
- JIT/Kanban Support

